Introduction

Cognitive Calm Ltd ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our website, you accept and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following data about you:

• Personal Information: Your name, email address, phone number, and any other details you provide when contacting us or using our services.
• Technical Information: IP address, browser type, operating system, and other technical details collected automatically when you interact with our website.
• Usage Data: Details about how you use our website and services, such as pages viewed and links clicked.

2. How We Use Your Information

We use your personal data to:

• Provide and manage our services.
• Communicate with you regarding inquiries, appointments, or coaching sessions.
• Improve our website and services.
• Comply with legal obligations.

3. Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent to use your data.
• Contractual Obligations: To fulfil a contract or agreement with you.
• Legal Obligations: To comply with applicable laws and regulations.
• Legitimate Interests: To improve our services and protect our business interests.

4. Sharing Your Information

We will not sell, rent, or share your personal data with third parties, except:

• When required by law.
• To trusted service providers assisting us in delivering our services (e.g., hosting providers).
• To protect our legal rights or property.

5. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or comply with legal obligations.

6. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Request the erasure of your data (right to be forgotten).
• Restrict or object to data processing.
• Data portability.
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

7. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure.

8. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information, please refer to our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Cognitive Calm Ltd